Help center · Who it is for
The owner
The articles written for this reader, grouped the way the work is grouped.
Modules
- Context, Policy & CommunicationOpen: Audits & Review > Context, Policy & Communication. Typical leads: Quality Manager and Executive. Purpose: maintain the current review of the shop's circumstances, interested parties, policy, and communication.
- Customer and contract qualityOpen: Operations > Customer & Contract Quality. Typical preparers: Quality Manager, Engineer, or Purchasing. Decision: Quality Manager or administrator.
- Management reviewProduct Records Infrastructure and Management Review: management review. This is part of chapter 32 of the NormaQMS User Guide.
- Planning & ObjectivesOpen: Audits & Review > Planning & Objectives. Typical leads: Quality Manager and Executive; authorized department managers can record measurements. Three tabs cover objectives, risks and opportunities, and planned changes.
Billing
- Managing your subscriptionBilling sandbox and administration: plans and modules; use a sandbox. This is part of chapter 36 of the NormaQMS User Guide.
- Modules, bundles, and what Norma costsBilling sandbox and administration: plans and modules; your free trial; when a payment fails; change or cancel a plan; close the account; use a sandbox; telemetry; integration register; validation evidence and continuity. This is chapter 36 of the NormaQMS User Guide.
Account
- Members, roles, and permissionsOpen: Settings > Organization. Open the Members area for sign-in membership. Purpose: maintain the organizational chart, functional responsibilities, and access to the shop.
- Quick start — your first twenty minutesTwenty minutes from an empty organization to one controlled document, one recorded reading, one closed nonconformance, and a readiness map that reflects all three.